FAQ

Payment and Cancellation
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  • 20% off promo code: CUSTOM_22

    Create it yourself,
    From top to bottom, make it into your style!
    LINE FRIENDS CREATOR Custom Week!

    If you purchase more than 60 dollars,
    20% discount will be applied to all the theme and items.

    Make your own goods that has been
    created by the tips of your fingers.

    Promotion Period:
    April 22nd, 2022 00:00am – May 1st 11:59pm

    How to Apply:
    If the total payment is more than 60 dollars,
    20% off promo code will be applied: CUSTOM_22

    *Check the final amount of purchase
    before you apply the promo code, until May 1st.

    • Promo codes can be used repeatedly during this period.
  • What methods of payment do you accept?

    You can also pay with your credit card even if you don't have Paypal or Alipay account.
    Just click on Paypal and choose "Pay with debit or credit card".
    We do not accept cash, checks, money orders, or purchase orders.

    Please note:
    We do not accept multiple forms of payment for a single purchase.

    paypal

  • Can I cancel my order?

    You may cancel your order in Order Status and it will be processed within 24 hours of receiving your order cancellation. You will receive a cancellation confirmation email once your order has been cancelled.

    All products are made to order and cannot be canceled or modified after production. Please order carefully.

Other Questions

If you have any questions regarding your order, please get in touch with our support team by emailing creatorcare@linefriends.com and we will do our best to reply within 24 hours!