LINE FRIENDS CREATOR STORE service will be ended.

Thank you for using LINE FRIENDS CREATOR STORE, customization online store of IPX, began service in September 2019. The store will be terminated on October 19, 2023(PDT).
Please note the service termination schedule and main contents as follows.
Thank you very much for using LINE FRIENDS CREATOR STORE so far. We will make every effort to minimize inconvenience during the remaining period of service.

Processing orders and customer Center
· Phone: +82-1566-1765
· E-mail: creatorcare@linefriends.com
Available time: 10AM~7PM (KST)
Customer services are not available on weekends and public holidays of Republic of Korea.

Order Process until the Service Termination
For orders received by 24:00 PM on October 19, 2023(PDT), the customizing item will be produced and delivered as usual.

Check Order Details
Once your order is successfully submitted, an order completion will be sent to your email.

Shipping Period
All LINE FRIENDS CREATOR merchandises are made to order. Once your order is shipped, standard shipping time applies. The delivery time on some international orders may take slightly longer – up to 2 weeks to certain countries depending on customs regulations. A customer will receive an e-mail containing your Tracking Number once your package has been shipped from our inventory center. Please contact us if your order has not arrived within the estimated delivery time.

Return/Exchange
You may cancel your order in ‘Order Status’ and it will be processed within 24 hours of receiving your order cancellation. You will receive a cancellation confirmation email once your order has been cancelled. All products are made to order and cannot be canceled or modified after production step in ‘Order Status’. If the product is damaged or differs significantly from the product shown on the product page, the customer may request a refund within 3 months of receipt, or 30 days from the date they know or should have known about it. If you have received a damaged item, we will replace the item with no additional cost. The damaged item should be returned to LINE FRIENDS CREATOR in order to process the exchange. If it is not possible to re-produce the item with same condition due to the inventory, we will refund the customer in full price, shipping fee included. Please contact the customer center via email: creatorcare@linefriends.com

Privacy Policy
How to Delete Information
Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected or disclosed by us; (2) purposes for which categories of Personal Information are collected by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Psesonal Infomation we have collected about yout during the past twelve months.

Right to Delete. Subject to certain exceptions, you have the option to delete Personal Information about you that we have collected from you.

Right to Opt-out. We do not sell your personal information, so we do not offer an opt out.

Retention of Personal Information
We will retain your personal information for a certain period of time, if there is a need to retain it pursuant to the company’s internal policy or the relevant laws and regulations.

LINE FRIENDS COLLECTION STORE
https://collection.linefriends.com

LINE FRIENDS OFFICIAL WEB STORE_US
https://store.linefriends.com

LINE FRIENDS OFFICIAL WEB STORE_JP
https://www.linefriends.jp

LINE FRIENDS OFFICIAL WEB STORE_CN
https://www.linefriends.cn

LINE FRIENDS OFFICIAL WEB STORE_KR
https://brand.naver.com/linefriends

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